Contact Us

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hello@chitti.org

For general inquiries and technical support

billing@chitti.org

For payment and billing related queries

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+917287025149

Monday to Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed

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IT Services Department

Ground Floor, Administrative Block

Campus Address

Office Hours: 9:00 AM - 5:00 PM

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Available on the main app

Monday to Friday: 9:00 AM - 8:00 PM

Average response time: 2-3 minutes

Technical Support: Monday to Sunday, 24/7 for critical issues

General Inquiries: Monday to Friday, 9:00 AM - 6:00 PM

Emergency Support: Available for account security and payment issues

Frequently Asked Questions

Q: How quickly will I receive a response?

A: We typically respond to emails within 24 hours on business days. For urgent issues, please call our support number.

Q: What information should I include in my support request?

A: Please include your roll number, transaction IDs (if applicable), screenshots of errors, and detailed description of the issue.

Q: Can I get support for payment failures?

A: Yes! Our billing support team handles all payment-related issues. Please include transaction reference numbers in your query.

Q: Is there support available during weekends?

A: Limited support is available on weekends for critical issues. Emergency support is available 24/7 for security concerns.